Felipe Eduardo de Oliveira

Felipe Eduardo de Oliveira is a seasoned IT professional with extensive experience in technical support, system administration, and customer service. Currently serving as a Tech Support Specialist at BATTLESTATE GAMES since August 2017, Felipe addresses user requests through the game ticket system and moderates the official game forum. Previous roles include freelance IT services focused on small businesses, a System Administration Specialist at Reformadora Alves responsible for computer maintenance and server management, and an Information Technology Supporter at Universidade Católica de Santos, where troubleshooting and helpdesk support were key responsibilities. Felipe's career began at StreetPoint Skate Shop as a Website Administrator, where eCommerce initiatives were implemented. Academic credentials include a Technician degree in Computer Network, a Bachelor's degree in Information Systems, and ongoing studies for a Technologist degree in Game Design at Instituto Infnet.