Tara ODell has extensive experience in customer service and operations management within the healthcare and pharmaceutical industries. Currently serving as UCAN Director of Customer Service & Pharmacy Operations at Baxter International Inc. since September 2019, Tara previously held the position of North America Director of Customer Service at Performance Health, overseeing a large team and enhancing service delivery across multiple business units. Earlier roles at Phonak focused on establishing scalable service models and improving customer satisfaction metrics, while a decade at Cardinal Health included leadership in sales, field service, strategic projects, and supply chain management. Tara holds dual Bachelor's degrees in Human Resources Management and Business from Indiana University of Pennsylvania.
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