Galen le

Galen Le is an experienced Cloud Product Operations Manager at Bay Alarm Company, holding positions such as Cloud Product Specialist and Field System Designer since November 2015. Galen achieved NICET 1 certification and has led a tech support team, focusing on team development and task delegation for efficiency. Previous roles at Bay Alarm include providing customer support, troubleshooting security system issues, and acting as a dispatcher to connect clients with field teams and law enforcement. Prior to Bay Alarm, Galen worked as a food server at Olive Garden, emphasizing customer satisfaction and sales. Additionally, Galen interned in the emergency room at UC Davis Medical Center and holds a Bachelor of Arts in Psychology from the University of California, Davis.