Bay Area Legal Aid
Fatuma K. serves as the Impact and Learning Associate at Bay Area Legal Aid since September 2023. Previously, Fatuma held the role of Senior Operations Trainer at Upstart from May 2017 to November 2022, where responsibilities included creating and facilitating onboarding and ongoing training for employees while developing training programs aligned with organizational goals. Prior experience includes working in Learning and Development at Upstart, managing staff onboarding and training, and serving as an Underwriter and Loan Processor at SoFi, focusing on quality reviews and loan servicing from July 2014 to December 2016. Early career roles include a temporary position as a Receptionist/File Clerk at Randstad USA and as an Assistant Manager at Francescas Collections, where Fatuma oversaw store operations and guided customers through sales processes. Fatuma K. earned a Bachelor’s Degree in African Studies and Biology from San Francisco State University from 2006 to 2011.
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Bay Area Legal Aid
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Bay Area Legal Aid (BayLegal) ensures fairness in the civil justice system for the most vulnerable members of our community. From Silicon Valley to Napa Valley, we help clients protect their livelihoods, their health, and their families. Our clients include the working poor, families with children, foster youth, seniors, immigrants, veterans, and persons with disabilities. Through our regional county offices, our mobile advocacy clinics, and our nationally-recognized Legal Advice Line, BayLegal prevents domestic violence and sexual assault, increases economic stability, protects consumers, expands access to healthcare, and prevents homelessness. For our clients, BayLegal makes the difference between staying in poverty and thriving toward a brighter future. We provide low-income clients with free civil legal assistance, including legal advice and counsel, effective referrals, and legal representation. We are the largest civil legal aid provider serving seven Bay Area counties: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, and Santa Clara. BayLegal thrives on our diversity and we are proud to be an equal opportunity employer. We are committed to building a culturally diverse workplace and strongly encourage women, persons of color, LGBTQ individuals, veterans, persons with disabilities, and persons from other underrepresented groups to apply. Join us: https://baylegal.org/get-involved/employment-opportunities/