Crystal Shivers is a global IT leader currently serving as Senior Director of User Support at Bayer, overseeing five teams dedicated to enhancing digital workplace experiences for over 100,000 colleagues. With a strong background in communications and user experience, Crystal has previously held leadership roles at companies such as Tyson Foods, Illumina, Walmart, and Citi, where they focused on employee engagement and strategic communications. Crystal holds a Bachelor of Arts in Marketing from the American Public University System, achieving a GPA of 3.8. Passionate about collaboration and innovation, Crystal actively works to transform user support through AI-enabled solutions.
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