Danielle Salisbury is an experienced Device Software Installation Specialist at Bayer, with a tenure beginning in September 2018, where responsibilities include managing approximately 1,600 customer inquiries annually, overseeing support ticket delegation, and maintaining internal procedural documentation. Danielle has also been instrumental in leading process improvement projects and serving as a liaison among various teams, contributing to enhanced operational efficiency. Prior to Bayer, Danielle worked as a Sales Associate at Old Navy from November 2012 to February 2019, where customer service and complaint resolution were key focuses. Additionally, Danielle gained valuable experience as an Administrative Intern in the Volunteer Resources Department at Allegheny General Hospital, assisting in volunteer coordination and departmental operations. Danielle holds a Bachelor of Science degree in Health Care Administration/Management from Slippery Rock University of Pennsylvania, awarded in 2018.
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