Franz Kranke is a human-centric leader with extensive experience in the life science industry, specializing in customer engagement. At Bayer, from 2020 to 2024, they served as VP, Head of Customer Engagement Operations, where they led a team focused on enhancing customer experiences through collaboration and continuous improvement. Previously, from 2003 to 2005, they worked at Schering Deutschland GmbH, initially coordinating IT and CRM applications, and later as Head of Sales Analytics and CRM. Franz holds a degree in Informatics from Fachhochschule für Technik und Wirtschaft Berlin, which they earned in 2003.
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