Katherine Serpa is an IT Senior Site and Country Manager for Andina at Bayer, where they have been focused on delivering excellence in IT processes and services since 2021. Prior to this, Katherine held the role of IT Quality & License Compliance at Bayer from 2016 to 2021, overseeing service support and quality management across multiple Andean countries. Katherine holds a degree in systems engineering from Universidad Antonio Nariño, earned in 2001. They are passionate about innovation, digital transformation, and continuous improvement in customer satisfaction.
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