Josh Gray

Josh Gray has over a decade of experience in IT service management, currently serving as IT Service Delivery Manager at Bayhealth since June 2013, where responsibilities include supervising the Desktop Support Team, implementing improved processes, and measuring effectiveness. Previously, Josh held positions as Technical Support Supervisor and Senior Desktop Support Technician at Bayhealth, providing advanced technical support for various technologies. Prior to this, Josh worked at Geek Squad from October 2008 to June 2013, where roles included Supervisor, focusing on strategy and performance management, and Computer Technician, specializing in diagnosing and resolving technology issues. Josh holds a Bachelor’s Degree in Information Resources Management from Wilmington University and an Associate’s Degree in Computer and Information Sciences from Delaware Technical and Community College-Owens.