Bayhealth
Josh Gray has over a decade of experience in IT service management, currently serving as IT Service Delivery Manager at Bayhealth since June 2013, where responsibilities include supervising the Desktop Support Team, implementing improved processes, and measuring effectiveness. Previously, Josh held positions as Technical Support Supervisor and Senior Desktop Support Technician at Bayhealth, providing advanced technical support for various technologies. Prior to this, Josh worked at Geek Squad from October 2008 to June 2013, where roles included Supervisor, focusing on strategy and performance management, and Computer Technician, specializing in diagnosing and resolving technology issues. Josh holds a Bachelor’s Degree in Information Resources Management from Wilmington University and an Associate’s Degree in Computer and Information Sciences from Delaware Technical and Community College-Owens.
Bayhealth
Bayhealth’s mission is to strengthen the health of our community, one life at a time. As central and southern Delaware’s largest healthcare system, Bayhealth is comprised of Bayhealth Hospital, Kent Campus and Bayhealth Milford Memorial, the freestanding Emergency Department in Smyrna as well as numerous satellite facilities and employed physician practices encompassing a variety of specialties. Bayhealth is a technologically advanced not-for-profit healthcare system with more than 3,700 employees and a medical staff of more than 400 physicians. Bayhealth is an affiliate of Penn Medicine for Heart and Vascular, Cancer and Orthopaedics. In Fiscal Year 2017, Bayhealth recorded 94,223 emergency department visits, 18,760 patients admitted to beds, 2,212 births, and provided $49.5 million in unreimbursed care to patients.