Bernard Leboutte

Customer Experience Lead at Bayobab

Bernard Leboutte is a seasoned professional with extensive experience in customer experience, strategic management, and business intelligence within the telecommunications and media sectors. Currently serving as Customer Experience Lead at Bayobab, responsibilities include designing and executing the company-wide Customer Experience & Success Strategy. Earlier roles include General Manager for Strategy & Business Intelligence and Strategic Management at Bayobab where contributions involved leading strategic initiatives and digital transformation. Prior to this, Bernard owned GO4SUCCESS, advising telecom and media investors on M&A and business development, and held various senior positions at KPN, specializing in strategic research, market intelligence, and communications. Bernard's career commenced with analytical roles at organizations such as Orange, TNT, Société Générale, and InterContinental Hotels.

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Dubai, United Arab Emirates

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Bayobab

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Bayobab, previously known as MTN GlobalConnect is a pan-African digital connectivity solutions company founded in 2018. As a doorway to the African continent, Bayobab leverages technology to offer reliable open next-gen digital solutions to connect Africa. Our two business lines, Bayobab Fibre and Bayobab Communication Platforms aim to bridge the continent’s digital communications divide by working behind the scenes to ensure the highest levels of availability, reliability, and encryption to ensure our customers can communicate safely from anywhere in the world.