Bernard Leboutte

Bernard Leboutte is a seasoned professional with extensive experience in customer experience, strategic management, and business intelligence within the telecommunications and media sectors. Currently serving as Customer Experience Lead at Bayobab, responsibilities include designing and executing the company-wide Customer Experience & Success Strategy. Earlier roles include General Manager for Strategy & Business Intelligence and Strategic Management at Bayobab where contributions involved leading strategic initiatives and digital transformation. Prior to this, Bernard owned GO4SUCCESS, advising telecom and media investors on M&A and business development, and held various senior positions at KPN, specializing in strategic research, market intelligence, and communications. Bernard's career commenced with analytical roles at organizations such as Orange, TNT, Société Générale, and InterContinental Hotels.