Freddie Patterson

Freddie Patterson is a seasoned professional with extensive experience in customer service management and compliance within the financial sector. Since October 2007, Freddie has served as Customer Contact Center Manager at both Bayview Financial and Bayview Loan Servicing, managing a $500 million portfolio of residential and commercial properties and overseeing operational teams. Prior experience includes serving as Relationship Manager I at Expanded Mortgage Credit, where Freddie facilitated the resolution of escalated loan issues, and as Default Compliance Supervisor at Ocwen Federal Bank, ensuring compliance with federal regulations and servicing requirements. Freddie's career began in the US Army, serving as Staff Sgt - E6, and is complemented by a Bachelor's degree in Project Management and an Associate's degree in Computer Aided Drafting & Design from I.T.T. Technical Institute.