Kathleen Cateron

Kathleen Cateron has extensive experience in customer support and quality assurance, currently serving as a Quality Assurance Analyst at Bayview Technologies, Inc. since April 2015. Responsibilities include evaluating communications for various teams, including a new vendor team from Kenya and Ghana. Previously, Kathleen worked as an English Customer Support Associate at Bayview, where skills in live chat and phone support were utilized. Experience also includes a role as a Customer Service Representative at STARTEK Philippines, assisting with webmail issues for Comcast customers. Earlier positions include Team Leader for Anlene Bone Health Check projects and Nurse Attendant at Taguig Pateros District Hospital, where patient care responsibilities were managed. Educational background comprises studies in nursing at City of Pasay University and St. Chamuel Institute of Technology, with continued education at Instituto Cervantes.