Kathleen Cateron

Quality Assurance Analyst at Bayview Technologies

Kathleen Cateron has extensive experience in customer support and quality assurance, currently serving as a Quality Assurance Analyst at Bayview Technologies, Inc. since April 2015. Responsibilities include evaluating communications for various teams, including a new vendor team from Kenya and Ghana. Previously, Kathleen worked as an English Customer Support Associate at Bayview, where skills in live chat and phone support were utilized. Experience also includes a role as a Customer Service Representative at STARTEK Philippines, assisting with webmail issues for Comcast customers. Earlier positions include Team Leader for Anlene Bone Health Check projects and Nurse Attendant at Taguig Pateros District Hospital, where patient care responsibilities were managed. Educational background comprises studies in nursing at City of Pasay University and St. Chamuel Institute of Technology, with continued education at Instituto Cervantes.

Location

Parañaque City, Philippines

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Bayview Technologies

Bayview Technologies Inc. (“Bayview”) is an IT-enabled business process outsourcing company that provides a variety of customer support, back office and information technology support services to foreign companies. Bayview is part of a group of companies that was established in 2002 and maintains offices in Hong Kong, Taiwan, Gibraltar and has regional presence throughout Asia and Europe. Bayview Technologies, Inc. was incorporated with the Securities and Exchange Commission on October 15, 2003. It’s offices are situated at the heart of the Makati Central Business district at the RCBC Plaza, which is the biggest and most modern office development in the Philippines today which houses not only the biggest companies in the country, but also a number of foreign embassies and consulates. Bayview Technologies Inc. is always looking to expand and improve its various support teams. If you are interested in joining us, please feel free to drop us an email at Recruitment@Bayviewtechnology.com.