Niel Galima

Niel Galima is a seasoned IT professional with over a decade of experience in customer support and technical assistance within the information technology sector. Currently serving as a Senior IT Service Desk Engineer at Bayview Technologies, Inc. since May 2012, Niel specializes in troubleshooting, systems administration, and collaboration with cross-functional teams to enhance technology offerings. Niel's expertise includes Active Directory and MS Exchange management, Okta and Google Workspace administration, desktop deployments, and mobile device support across various platforms. Previously, Niel worked as an IT Service Desk Engineer at IBM, providing essential support to Philip Morris International Philippines, and as a Systems Operations Specialist, offering on-site IT assistance. Niel holds a Bachelor of Science in Computer Science and an Associate in Computer Science from Systems Technology Institute.