Yasser Raouf

Yasser Raouf currently serves as a Senior Customer Success Executive at Bayzat, where responsibilities include guiding customers through onboarding and providing training to maximize product value. Previously, Yasser held the position of Senior Customer Success Specialist at Nagwa, managing client relationships, onboarding, and retention strategies while enhancing customer satisfaction. Earlier roles include Loyalty Program Manager, Regional Community Manager, and Customer Service Representative at Jumia Egypt, where Yasser was instrumental in launching the loyalty program and managing customer interactions. Yasser's career also includes experience as a Sales Representative at Chubb and as a Sales Specialist at Gorgov Advertising Agency. Yasser holds a Bachelor’s Degree in Marketing from Cairo University.