Catherine Duck Lafrenz

Vice President, North America Client Success at Bazaarvoice

Catherine Duck Lafrenz has a diverse work experience spanning multiple industries. Catherine began their career as a Research Chemist at The Lubrizol Corporation from June 2008 to November 2010. Catherine then transitioned to working as a Project Research Assistant at the Vermont EPSCoR Streams Project from November 2010 to February 2012.

In 2012, they joined ipCapital Group as a Manager, where they worked from February 2012 to April 2014. Catherine then moved on to Innography: IP Answers. Business Results., where they held various roles including Senior Client Success Consultant from August 2014 to August 2015, Services Delivery Manager from August 2015 to July 2016, and Director of Services & Support from July 2016 to November 2016.

Catherine's most recent work experience is with Bazaarvoice, where they have worked since November 2016. Catherine started as a Senior Client Success Manager, Enterprise, before progressing to roles such as Manager, Client Success, Network Brands from November 2018 to March 2021, Senior Manager, Client Success, Strategic Accounts from March 2021 to October 2021, and Senior Managing Director, Client Success, Enterprise & Global Accounts from October 2021 to July 2023. Catherine is currently serving as the Vice President of North America Client Success at Bazaarvoice, a position they have held since June 2023.

Catherine Duck Lafrenz holds a B.A. degree in Chemistry & Art History from Case Western Reserve University. Catherine also possesses an MBA from the University of Vermont. However, no specific start or end years are provided for either of their educational experiences.

Links

Timeline

  • Vice President, North America Client Success

    June, 2023 - present

  • Senior Managing Director Client Success Enterprise Global Accounts

    October, 2021

  • Senior Manager Client Success Strategic Accounts

    March, 2021

  • Manager Client Success Network Brands

    November, 2018

  • Senior Client Success Manager Enterprise

    November, 2016

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