Lisa Wharton

Director, North America Account Management at Bazaarvoice

Lisa Wharton has a diverse work experience spanning multiple companies. Lisa joined Bazaarvoice in 2010 as a Client Success Manager, where they managed a portfolio of 100-200 clients and identified product improvements based on customer needs and industry trends. Lisa then advanced within the company, taking on roles such as Program Manager for Optimization Services and Engagement Manager. In these positions, they developed scalable programs for reporting client implementation health metrics and managed a portfolio of projects from pre-sales to code launch. Lisa's most recent role at Bazaarvoice was as Director of North America Account Services, where they led a team and oversaw client engagement and implementation. Their responsibilities included hiring and mentoring team members, developing performance metrics, and creating onboarding programs. Overall, Lisa Wharton has demonstrated expertise in client engagement, program management, and team leadership throughout their career.

Lisa Wharton attended Texas State University from 2005 to 2009. During this time, they pursued a Bachelor's degree in Communication, General.

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Timeline

  • Director, North America Account Management

    August, 2022 - present

  • Senior Manager Client Engagement Services

    November, 2020

  • Manager Client Engagement Services

    July, 2019

  • Manager Content Services – Sampling Bazaarvoice

    September, 2018

  • Program Manager Sampling Services

    March, 2017

  • Engagement Manager

    May, 2014

  • Program Manager Optimization Services

    October, 2013

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