Matt Behn

Senior Technical Account Manager at Bazaarvoice

Matt Behn has a diverse work experience spanning multiple companies and roles. Matt is currently a Senior Technical Account Manager at Bazaarvoice, where they drive technical success for enterprise brands and fosters strategic partnerships with internal and external stakeholders. Prior to this, they worked as a Technical Account Manager at Bazaarvoice, where they implemented technical solutions for clients and provided consultation on Bazaarvoice products and services.

Before joining Bazaarvoice, Matt was a Full Stack Developer at USAA, where they leveraged the Box API to create innovative solutions and automate processes for various development teams. Matt also provided consultation on Box API integrations within USAA, including Salesforce.

Matt has also worked at Box, where they held roles as a Technical Support Engineer for Support Tools and Platform API. In these roles, they built and maintained applications to enhance support processes, troubleshooted and resolved Box API inquiries, and provided training and guidance to support teams and customers.

Earlier in their career, Matt worked at Magento Commerce as a Technical Architect, guiding integration partners through the process of integrating with the OMS API and collaborating with engineering teams to resolve product bugs.

Prior to that, Matt worked at Bazaarvoice in various roles including Implementation Engineer, Technical Success Manager, and Support Analyst. Matt also has experience as a Support Concierge at Volusion.

Overall, Matt has a strong background in technical account management, technical support, API integrations, and software development. Matt has a proven track record of driving success for clients and collaborating with cross-functional teams.

Matt Behn obtained a Bachelor's degree in Music from The University of Texas at Austin, where they studied from 2003 to 2007. In addition, they have obtained several certifications including "JavaScript: Async" from LinkedIn in June 2021, "Advanced Python" from LinkedIn in January 2021, "Learning Regular Expressions" from LinkedIn in January 2021, "Learning ECMAScript 6+ (ES6+)" from LinkedIn in December 2020, and "JavaScript: Closures" from LinkedIn in October 2018.

Links


Timeline

  • Senior Technical Account Manager

    June, 2023 - present

  • Technical Account Manager

    September, 2021

  • Implementation Engineer Catalog Services

    November, 2016

  • Implementation Engineer

    May, 2016

  • Enterprise Technical Success Manager

    June, 2015

  • Network Program Engineer

    August, 2014

  • Technical Success Manager

    October, 2013

  • Support Analyst

    June, 2012