Nicoleta Miu

Senior Manager EMEA Revenue Operations at Bazaarvoice

Nicoleta Miu has a diverse work experience that spans various roles and industries. Nicoleta began their career as a Public Servant at the Chamber of Deputies, Parliament of Romania, where they worked from October 2007 to September 2008. Nicoleta then worked as a trainee at the Ministry of the French Community from September 2009 to October 2009.

In November 2009, Nicoleta joined the European Parliament as a Trainee in the Directorate General for the Presidency, where they worked until March 2010.

Nicoleta joined Oracle in February 2011 and held multiple roles within the company. Nicoleta started as a Team Leader in HW & SW Approvals, Europe South & MEA, Business Practices Analyst, where they played a vital role in advising sales teams on acceptable terms and structuring deals to mitigate risks for Oracle. Nicoleta also provided training on policy updates and demonstrated a sound knowledge of risk and project management. Nicoleta received the FY13 Q3 EMEA Business Operations - Award of Excellence during their time at Oracle. Nicoleta then transitioned to the role of Manager Cloud Sales Global Support in the Oracle Global Sales Operations Department, where they focused on optimizing sales processes and acted as a bridge between the sales team and various other functions.

In January 2015, Nicoleta worked as a Sales Operations Representative at Corsair Memory. Nicoleta'sresponsibilities included managing customer queries, ensuring timely order fulfillment, maintaining accurate customer records, and collaborating on forecasting and replenishment processes.

Nicoleta returned to Oracle in September 2015 as a Sales Operations Analyst in the Customer Success & Renewals - Oracle Marketing Cloud division. In this role, they supported SaaS Customer Success teams in EMEA, optimizing business processes, executing go-to-market strategies, and managing customer renewals. Nicoleta was promoted to Senior Regional Business Operations Manager, SaaS Customer Success & Renewals in December 2016, where they continued to support Customer Success teams in achieving their business goals through process improvements and analysis. Nicoleta received the Outstanding Agent FY17 award for excellence and positive contributions to the Customer Success team.

Most recently, Nicoleta has been working at Bazaarvoice since May 2018. Nicoleta initially joined as an EMEA Sales and Client Success Operations Analyst, providing support to the sales and client success teams. Nicoleta then progressed to roles with increasing responsibility, including Manager and Senior Manager of EMEA Revenue Operations. In these roles, Nicoleta has been responsible for driving revenue operations and ensuring the successful execution of sales and client success strategies in the EMEA region.

Nicoleta Miu has a Master of Science in Management degree in European Public Management from HEC Ulg - Management School, University of Liege, which they attained from 2008 to 2009. Prior to that, they completed a Bachelor's degree in Political Science from the Faculty of Political Science, University of Bucharest, studying from 2004 to 2008. In 2006 to 2007, they also pursued a Degree in Political Science from the Faculty of Political Science, University of Milan. Additionally, they have obtained certification in Gainsight Admin 100 (Customer Success Management Tool) from Gainsight. Further details regarding the obtained month and year are not provided.

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Timeline

  • Senior Manager EMEA Revenue Operations

    May, 2022 - present

  • Manager EMEA Revenue Operations

    June, 2019

  • EMEA Sales And Client Success Operations Analyst

    May, 2018

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