Steven Prowse Csam

Steven Prowse CSAM is an experienced professional in the IT and service management sectors, currently serving as a Senior Service Manager at BBC since February 2020. With a robust background at Blackpool and The Fylde College from September 1995 to May 2019, Steven excelled as a Service Support Manager, achieving a 90% 'Outstanding' customer feedback rating while managing support for a vast array of devices. Prior roles include Senior Network Engineer and IT Technician, showcasing expertise in network upgrades and infrastructure development. Earlier experience includes working as an Applications Software Engineer at Accounting and Data Processing Systems, where software systems were developed. Steven holds a B.Sc. (HONS) in Computer Science from Lancaster University, an HND in Computer Studies from the University of Central Lancashire, and an ND in Engineering Technology from Blackpool and The Fylde College.