Diego Duran

Business Process Engineering - Principal Manager

Diego Duran is a seasoned professional with extensive experience in business process engineering and transformation. Currently serving as Principal Manager at BBVA en México, Diego leads the Gen AI hyperautomation strategy aimed at achieving significant efficiency gains in operations. Previously, Diego held roles at Minsait as a Senior Management Consultant, where expertise was applied in improving business production models and implementing KPI dashboards. At Deloitte Consulting México, Diego managed strategic projects, and earlier experience at Management Solutions involved software implementations and operational risk mitigation. Diego holds a Diploma in Business Analytics from Universidad Anáhuac and a degree in Industrial Engineering from Instituto Politécnico Nacional.

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