Pedro José Gil Sanjoaquín

Global Head Of CRM And Customer Experience For Enterprises at BBVA Group

Pedro José Gil Sanjoaquín is a seasoned professional with extensive experience in customer relationship management and digital product ownership at BBVA since July 2002, currently serving as Global Head of CRM and Customer Experience for Enterprises. His expertise includes strategy definition and implementation, digital sales optimization, and coordination of product development across various regions. Pedro has held multiple key roles, such as Global Product Owner for both enterprises and digital mortgages, as well as manager and consultant positions that focus on enhancing digital strategies and partnerships. Pedro's educational background includes advanced degrees from prestigious institutions such as IE Business School, University of Cambridge, and Universidad de Zaragoza, alongside various specialized programs in leadership, digital entrepreneurship, and strategic management.

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