Ann Fields is an accomplished IT Process Manager II at BCD Travel, specializing in Global ITSM for Change Management since March 2024. With extensive experience across various organizations, Ann has led teams in operations and support services, notably managing online registration processes at BCD Meetings & Events and optimizing event scheduling workflows at Bonnier Corporation. Ann's background encompasses significant roles in project management and operational oversight within the events and technology sectors. Educational achievements include a Bachelor of Arts in Computer Information Systems & Technology and multiple advanced certifications in cybersecurity and GIS from Elmhurst University, further complemented by foundational studies in Web/Multimedia & Database Management.
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