Melissa Young

Melissa Young is an experienced professional in the travel technology sector, currently serving as the Online Booking Tool Configuration and Performance Manager at BCD Travel since January 2019, focusing on the configuration and performance of the Concur Online Booking tool for corporate clients. Prior experience includes roles as Global Technology Manager at American Express Global Business Travel, where Melissa managed online booking tools for a large client, and as Client Technology Configuration and Performance Manager at BCD Travel, contributing to online adoption and tool functionality. Melissa's career also encompasses positions such as Online Implementation Manager at Flight Centre UK and technology roles at Digital Rain Software Solutions. An educational background includes certifications in E-commerce and web development, as well as travel agency operations.