Vinay Pala

Vinay Pala is an Intermediate ITSM Analyst at BC Financial Services Authority, a position held since November 2019. Previous experience includes roles as a Geek Squad Agent at Geek Squad from November 2016 to October 2020, Support Technician at Nucleus Networks Inc. from September 2017 to November 2019, and operations work at Best Buy from September 2016 to December 2017, focusing on customer service and support. Vinay also served as an IT Support Technician at Riverside Secondary within School District 43 from January 2015 to June 2016, providing technical assistance to teachers, students, and administrative staff. Vinay holds a Certificate in Information Technology from the British Columbia Institute of Technology and completed coursework at Cisco Netacad, along with a high school diploma from Riverside Secondary.