Jesse L. is an AI Product Manager and entrepreneur with extensive experience in conversational commerce and conversational AI, currently serving as an External Expert at Boston Consulting Group since August 2025. As the Founder of CHITCHAT STUDIOS since February 2023, Jesse L. focuses on creating meaningful conversational experiences that deliver value for businesses. Previously, Jesse L. held key product management positions at Lebara and John Lewis & Partners, successfully leading the development of AI-driven solutions and enhancing customer experiences across multiple markets. With a strong background in digital product management and retail, Jesse L. has repeatedly demonstrated expertise in driving strategy, scaling teams, and optimizing product lifecycles.
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