When we work together anything is possible.

We’re quirky, proud and at our best when we are free to be ourselves.

We put more in, so everyone gets more out.

We put everything we have into everything we do.

We act with integrity and use our judgement to do the right thing.

The John Lewis Partnership is the UK’s largest employee owned business and parent company of our two cherished retail brands - John Lewis & Partners and Waitrose & Partners, which are owned in Trust by over 80,000 Partners.


Retail

John Lewis Partnership

John Lewis Partnership's headquarters in United Kingdom

Peter Ruis

Tom Denyard

Elaine Russell

Helen Webb

Steve Masterton

Amit Mukherjee

James Allport

Chris Wynn

Andy Mounsey

James Pogmore

James Rennie

Justin Laney

Jane Cheong Tung Sing

Andrew J Ferguson

Justin W.

Adrian Shields

Natalie Walker

Nina Bhatia

Zaka Mian

Kathleen Mitchell

Adam Rogers

Cheryl Proctor

Rita Clifton Cbe

Laura Wade-Gery

Clare Swindell

Jason Tarry

The Governance and Oversight Team at John Lewis Partnership is responsible for ensuring robust corporate governance practices, compliance with legal and ethical standards, and fostering accountability within the organization. Comprising a diverse group of directors, including non-executive and elected members, the team plays a crucial role in overseeing strategic decision-making, managing risks, and representing the interests of all Partners in the business.

Governance and Oversight Team

The Digital Product and Technology Team at John Lewis Partnership is responsible for driving innovation and efficiency across digital platforms and products. This team focuses on configuring and optimizing systems like Workday, enhancing user experience in financial services, and leveraging data to inform product development. By integrating advanced technology solutions, they aim to support the operational needs of both John Lewis and Waitrose, ensuring seamless digital interactions for customers and Partners alike.

Digital Product and Technology Team

The Finance and Operations Team at John Lewis Partnership is responsible for overseeing the financial health and operational efficiency of the business. This team manages budgeting, forecasting, and financial analysis while ensuring streamlined operations across John Lewis and Waitrose. They focus on risk management and strategic planning to support the partnership's goals, ultimately enhancing both profitability and partner satisfaction.

Finance and Operations Team

The Marketing and Customer Experience Team at John Lewis Partnership focuses on enhancing brand visibility and engagement across both retail brands. They develop strategic marketing campaigns, manage digital channels, and utilize customer analytics to tailor experiences. The team also oversees loyalty programs and collaborates across divisions to ensure a cohesive approach to customer satisfaction and brand loyalty.

Marketing and Customer Experience Team

The Engineering and Development Team at John Lewis Partnership is responsible for driving innovation and technology solutions across the organization. They focus on transforming customer experiences through the development and enhancement of digital platforms, ensuring seamless integration of services, and supporting the overarching strategy to maintain the company's competitive edge in retail. By collaborating with product and transformation leaders, the team ensures that engineering initiatives align with the business's goals and the values of its employee-ownership model.

John Lewis Partnership

Org chart

Board & advisors

Teams

Governance and Oversight Team

Digital Product and Technology Team

Finance and Operations Team

Marketing and Customer Experience Team

Engineering and Development Team

Offices

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