Julie Hess is a Principal at Boston Consulting Group, where they focus on connecting Customer and Employee Experience to drive optimization and growth. With over 18 years of experience, Julie has successfully partnered with executive leadership on global business transformations and is known for their inclusive collaboration and process optimization. They have previously held roles at companies such as Accenture, Starbucks, and Leo Burnett, where they contributed to various design and transformation projects. Julie holds a Master of Architecture from The School of the Art Institute of Chicago and a Bachelor of Fine Arts in Interior Design from Miami University. Outside of their professional pursuits, Julie is committed to education-focused initiatives in Uganda and enjoys endurance challenges around the world.
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