Fábio dos Santos currently serves as the Digital Head Solutions Consultant and Supervisor de operações at BCR - Business & Customer Relationship since October 2015. In this leadership role, Fábio is responsible for team management and fostering a collaborative work environment focused on individual development. Additionally, Fábio has significant experience in back-office operations, delivering high-level personalized service to VIP clients and ensuring effective communication with transporters and suppliers. Previously, Fábio worked as an Analista Customer Service, providing exceptional consumer support across multiple channels, and at Correios, led the meticulous document registration process to uphold data integrity.
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