Laura Alvarez

Laura Alvarez has over two decades of experience in operations and customer service management, currently serving as the Manager of Operations and Continuous Improvement at BCU since December 2010. Previous roles at BCU include Shared Services Manager, Senior Project Lead, and several management positions focusing on business development and service operations. Prior to BCU, Laura Alvarez worked at Shaw Suburban Media as the Circulation Customer Service Manager from April 2002 to December 2010. Laura Alvarez holds an Associate of Arts degree in General Studies from McHenry County College, earned between 2000 and 2004.