Rogelio Palacios

Rogelio Palacios is a Sourcing Specialist at BDev Ventures since August 2021, responsible for the sourcing process, workflow management, and providing support to sales and project management teams, along with report creation and process improvement. Previously, Rogelio held roles as a Backoffice Assistant at TELUS International, Accounting Specialist, Coordinator, and Clerk at Crowley, Supervisor of Customer Service at OneLink BPO, Technical Support Representative at SYKES El Salvador, and Customer Service Representative at Convergys. Educational qualifications include a specialization in Leadership and Business Innovation from Universidad Francisco Gavidia, a Bachelor's degree in Tourism Business Administration from the same institution, advanced French studies, and a Financial Accounting course. Rogelio's professional journey is complemented by a technical background in electronics and extensive experience in customer service and accounting.