Jeanne Mitchelle Jurado

Jeanne Mitchelle Jurado has extensive experience in customer service and management within the financial sector, currently serving as a Junior Assistant Manager 3 at BDO Unibank since September 2017. In this role, Jeanne is responsible for managing Return-to-Sender cases and supervising outsourced agents for both inbound and outbound tasks. Prior positions at BDO Unibank include roles as Junior Assistant Manager 3, 2, and 1, all focusing on team leadership and performance monitoring within the credit card domain. Additionally, Jeanne worked as a Sales Officer at Citibank N.A., where responsibilities included acquiring new credit card applications. Jeanne holds a degree in Financial Management from Wesleyan University - Philippines, completed in 2015.