Randolf Serrano is an accomplished IT professional with extensive experience in infrastructure delivery and technical support across various sectors. Currently serving as an Infrastructure Delivery Manager at BDO Unibank since August 2023, Randolf oversees the end-to-end infrastructure requirements for banking applications during project delivery phases. Previously, Randolf held the position of IT Operations Manager at Allegro MicroSystems from June 2016 to August 2023, where responsibilities included managing IT services and support for operations across Asia. Randolf also has experience as a Technical Support Consultant at UnitedHealth Group, where roles included Remote Client Operations Staff Manager and Global Helpdesk Lead, ensuring comprehensive IT support for employees worldwide. Early career roles included IT Helpdesk Engineer at SM Investments Corporation, Global Helpdesk Supervisor at Lawson Software, and Unit Head for Data and IP Services at Bayan Telecommunications. Randolf holds a Bachelor of Science in Electronics and Communication Engineering from De La Salle University, completed in 2003.
This person is not in the org chart
This person is not in any teams
This person is not in any offices