Emily Frankish serves as the Visitor Experience Manager at Beamish Museum, overseeing the UK's largest Open Air Museum since April 2015. In this role, Emily is responsible for ensuring visitor expectations are met and exceeded. Previously, Emily held positions as the Visitor Welcome and Retail Team Leader, managing daily operations and visitor engagement at the museum's Entrance Building, and as a Project Officer for Entrance Development. Additionally, Emily serves as the Partnerships Co-ordinator for the Association of Independent Museums (AIM) and is a Board Trustee. Emily holds a BA Hons in English Literature and History from Northumbria University, earned between 2011 and 2014.
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