April Hume is an experienced professional in product support and operations, currently serving as Sr. Manager at BECU since August 2006. In previous roles at BECU, including Product Operations Manager and Director of Contact Center Operations and Support Teams, April has demonstrated strong leadership by managing teams focused on enhancing member experiences while overseeing budget forecasting. Prior experience includes management roles at Boeing Employees Credit Union and Sterling Savings Bank, where April effectively monitored contact center performance and managed vendor relationships. April holds an Associate of Arts and Sciences degree in Information Technology, specializing in Computer Systems Networking.
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