Chris Medlin is a passionate Continuous Improvement Leader and Certified UX Digital Product Manager with over 12 years of experience in digital product owner roles across diverse sectors including Auto Loans, Real Estate, and Credit Cards. They have successfully developed strategic roadmaps, enhanced customer experiences, and implemented significant process improvements, contributing to cost savings of over $7 million in their previous positions at JPMorgan Chase, GE Capital, and USAA. Chris holds a Bachelor of Science and a Master of Engineering in Industrial Engineering from Texas A&M University and is currently serving as the Director of Continuous Improvement at BECU. They are bilingual in English and Spanish and have lived in multiple countries, enriching their perspective in global markets.
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