Dayna Jimenez is a seasoned professional with extensive experience in research operations and customer service. Currently serving as a Research Operations Coordinator at BECU since May 2017, Dayna has also held roles such as Interim Research Coordinator, Retail Experience Support, and Regional Support Lead, where innovative strategies led to the successful opening of new accounts and significant member savings. Prior experience includes positions at U.S. Bank as a Financial Crimes Analyst and Universal Banker, emphasizing relationship-building and customer support. Dayna's earlier career in the U.S. Navy as an Intelligence Specialist earned recognition through the Navy and Marine Corps Achievement Medal for outstanding contributions to tactical training and intelligence analysis. Educational pursuits include a UX Design Program and ongoing studies for a Bachelor's degree in User Experience Design from Western Governors University.
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