Melissa Deplacido

Melissa DePlacido is an experienced professional in customer success and onboarding management, currently serving as the Onboarding Customer Success Manager at Beekeeper since February 2023. Prior to this role, Melissa held various positions at Curriculum Associates from May 2017 to February 2023, culminating in the position of Lead Onboarding Specialist, where responsibilities included mentoring a team of 25+ specialists and managing a direct team of 4. Melissa also held roles as Senior Account Specialist and Account Specialist, focusing on training new hires and maintaining client relationships. Additionally, Melissa worked at Yardi as an Associate Implementation Account Manager, where responsibilities encompassed client software implementations and performance monitoring. Melissa started the professional journey as a Public Records Analyst and interned with Project Longevity. Melissa holds a Bachelor of Science in Criminal Justice and Corrections from the University of New Haven and studied Spanish language and culture at Universidad de Salamanca.