Tom Proulx

Tom Proulx is an experienced Client Operations Manager at Beeline since November 2023, specializing in technology support and client advocacy for program operations. Prior to this role, Tom served as a Recruiting Coordinator & Staffing Vendor Coordinator at Brighthouse Financial, managing full-cycle recruiting and enhancing remote team engagement. A previous Senior Analyst at Verizon, Tom focused on system optimization and customer support, alongside roles in business operations and retail sales where coaching and customer satisfaction were prioritized. Tom's diverse experience is underpinned by a solid foundation in client relationship management and operational strategy development.