Macy’s is one of the premier omnichannel retailers of beauty, fashion, home decor, and more products

Retail

Macy's

Maly Bernstein was appointed Chief Executive Officer of Bluemercury in 2021. In this role, she is responsible for the company’s strategy and growth in luxury beauty, including its proprietary brands, stores, and digital platform.

Bernstein has over 20 years of experience in retail and consumer packaged goods and her expertise lies in creating emotional connections with consumers via break-through platforms that integrate product, service, and experience into a compelling story. Prior to Bluemercury, Bernstein held the positions of Vice President of Beauty & Personal Care and Vice President of E-Commerce at CVS Health. Bernstein was responsible for a multi-billion-dollar portfolio and led a diverse team of Category Managers, Beauty Experience & Service Program Managers, Beauty Consultants and Licensed Cosmetologists. During her tenure, CVS Beauty grew faster than its competition and doubled Beauty Club membership to nearly 30 million. Prior to CVS, Bernstein worked globally in the Retail & Consumer practice with a focus on Consumer Digital Excellence at McKinsey & Co.

Bernstein holds a bachelor’s degree from the Richard Ivey School of Business and a Master of Business Administration degree from the Harvard Business school.

Maly Bernstein

Nata Dvir was appointed Macy’s chief merchandising officer in February 2021. In September 2017, Dvir was named Macy’s General Business Manager for Beauty, a new role in the organization. In that role, she transformed the cosmetics and fragrance business, creating a more open and experiential environment in store, enhancing entertainment and customer experiences, taking a fresh approach to digital engagement and expanding new brands. In February 2020, Dvir added responsibility for Center Core merchandise, including jewelry, handbags, shoes, intimate apparel and accessories.

Dvir has held various leadership roles within Macy’s merchant organization, including experience in Men’s, Beauty, Shoes, Jewelry, Food and Licensed businesses.

Dvir began her career as an executive trainee at Macy’s. She holds a bachelor’s degree from [Syracuse University](/org/syracuse-university).

Nata Dvir

Quintiliano is responsible for leading the company’s active investor relations program, effectively communicating the company’s strategy to all classes of investors, with a goal of building and maintaining strong relationships with the investment community.

Quintiliano joined Macy’s, Inc. from Abercrombie & Fitch Co., where she most recently served as the group vice president of investor relations. Prior to Abercrombie, Quintiliano has more than 20 years of experience as an equity research analyst with a specialized focus on retail and manufacturing.

Quintiliano holds a bachelor's degree from Bowdoin College.

Pam Quintiliano

Danielle Kirgan was named chief human resources officer of Macy's, Inc. in October 2017. As chief human resources officer, Kirgan is responsible for the full range of human resource functions, including strategy, associate relations, organizational development (corporate, field and logistics), talent and performance management, compensation and benefits, and training and development.

Previously, Kirgan was senior vice president/people at [American Airlines](/org/american-airlines) since October 2016. In that role, she was responsible for all global human resource functions for the airline, including talent acquisition, training and talent development, compensation, benefits and diversity. Prior to joining [American Airlines](/org/american-airlines), Kirgan held various leadership positions at [Darden Restaurants](/org/darden-restaurants), where she most recently served as chief human resources officer. Kirgan has also held leadership roles in human resources for ConAgra Foods, W.W. Grainger and TeleTech Holdings.

Kirgan serves on the NRF Foundation board of directors and holds a bachelor's degree in Business Administration from [Illinois State University](/org/illinois-state-university).

Danielle Kirgan

Tony Spring became chairman and chief executive officer of [Bloomingdale's](/org/bloomingdales) in February 2014, with responsibility for all facets of the [Bloomingdale's](/org/bloomingdales) brand, including merchandising, marketing, operations, stores and online. Previously, he served as president and chief operating officer of [Bloomingdale's](/org/bloomingdales) since 2008. Spring began his [Bloomingdale's](/org/bloomingdales) career in 1987 as an executive trainee in the White Plains, NY, store. Over the next eight years, he assumed positions of increasing responsibility in the home furnishings area before being promoted to senior vice president for home furnishings. In 1998, Spring was promoted to executive vice president for marketing and, in 2003, added bloomingdales.com, [Bloomingdale's](/org/bloomingdales) by Mail and restaurants to his responsibilities. In 2004, Spring was named senior executive vice president responsible for marketing, [Bloomingdale's](/org/bloomingdales) Direct and restaurants. A year later, he was promoted to senior executive vice president and director of stores, with additional responsibility for [Bloomingdale's](/org/bloomingdales) shopping services and creative services. Spring became president and chief operating officer in 2008 with responsibility for [Bloomingdale's](/org/bloomingdales) stores, marketing, creative services, finance, operations, and restaurants.

Tony Spring

Tracey Zhen is a board member at [Macy's](/org/macys). Tracey was previously the president of [Zipcar](/org/zipcar) from January 2017 to December 2022, and before that, they were the VP & General Manager of Housetrip at TripAdvisor from January 2012 to December 2016. Prior to that, they were the General Manager of Emerging Markets & Head of EMEA Strategy at Expedia from January 2006 to December 2011. Zhen also worked as the Head of Finance for Quiz TV at IAC from January 2000 to December 2006, and before that, they were an analyst in investment banking at Bear, Stearns & Co. Inc. from January 1998 to December 2000.

Tracey Zhen received a dual major in finance and information systems from NYU Stern School of Business. Tracey also attended Brooklyn Technical High School.

Tracey Zhen

Elisa D. Garcia joined [Macy's](/org/macys), Inc. in September 2016 as the chief legal officer. She serves as the legal advisor to senior management and the board of directors and is the Macy’s, Inc. corporate secretary. Garcia also oversees the law department and government affairs functions located in Cincinnati, St. Louis, San Francisco, and New York City.

Prior to joining [Macy's](/org/macys), Garcia had 16 years of broad-ranging experience as a corporate general counsel for major consumer-facing companies. She joined [Office Depot](/org/office-depot), Inc. in 2007 as executive vice president/general counsel and secretary, and became the chief legal officer in 2013. Before joining [Office Depot](/org/office-depot), she served as executive vice president/general counsel and secretary of Domino's Pizza, Inc. Earlier in her career, Garcia served as regional counsel, Latin America for [Philip Morris International](/org/phillip-morris-international), international and corporate counsel for GAF Corporation, and as a corporate finance associate with the law firm of Willkie Farr & Gallagher.

A native of Brooklyn, Garcia's first language is Spanish. She earned a law degree from the St. John's University School of Law in New York. She holds bachelor's and master's degrees from the State University of New York at Stony Brook.

Elisa D. Garcia

Jeff Gennette was elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. Gennette previously held the role of president of Macy's, Inc. from 2014 through August 2017. Prior to that, he was the chief merchandising officer of Macy's, Inc., a position to which he was appointed in February 2009.

Gennette began his retail career in 1983 as an executive trainee at Macy's West in San Francisco. He held positions of increasing responsibility, including vice president and division merchandise manager for men's collections, and senior vice president and general merchandise manager for men's and children's. In 2004, Gennette was appointed executive vice president and director of stores at Macy's Central in Atlanta. During his career, he also served as a store manager for FAO Schwarz and director of stores for Broadway Stores, Inc. From February 2006 to February 2008, Gennette served as chairman and chief executive officer of Seattle-based Macy's Northwest. Gennette returned to San Francisco from February 2008 to February 2009 as chairman and CEO of Macy's West.

Gennette is the chairman of the NRF Foundation board of directors and a member of the NRF executive committee.

Gennette, a native of San Diego, is a graduate of [Stanford University](/org/stanford).

Jeff Gennette

Richard A. Lennox is the chief brand officer and is responsible for managing all aspects of the Macy’s brand, including its consistency across every touchpoint of the customer journey as well as leading the company’s creative teams. 

Prior to joining Macy's in September 2016., Lennox served as senior vice president and chief marketing officer of Toys "R" Us since 2014, with responsibility for all components of marketing strategy for the company's portfolio of brands. This included leading the development of brand strategy and optimizing the company's marketing and digital presence to drive sales growth and customer loyalty.

For the five years prior to Toys "R" Us, Lennox was executive vice president/chief marketing and e-commerce officer at Zales Corporation, where he was instrumental in the development of the company's strategic business plan and marketing approach across channels.

From 1992 to 2009, Lennox was a senior-level executive and strategist at J. Walter Thompson, where he led the De Beers Group, overseeing all operations for its U.S. marketing function, as well as new product and business development. Lennox served as JWT's executive vice president/U.S. marketing director for De Beers. In his tenure with JWT, Lennox was also account leader for major brand clients, including Kellogg's, Nestlé, Unilever and Warner-Lambert.

Lennox holds a bachelor's degree from Reading University in Berkshire, England.

Richard Lennox

Ashley Buchanan is currently a Board Member at [Macy's](/org/macys). Prior to this, they were the Executive Vice President and Chief Merchandise Officer at Sam's Club from February 2017 to July 2019. Ashley then took on the role of Executive Vice President and Chief Merchant, U.S. eCommerce at [Walmart](/org/walmart) from July 2019 to January 2020.

Under Ashley's leadership at Sam's Club, the company simplified its merchandising strategy and prioritized creating a curated assortment of high-quality items. At [Walmart](/org/walmart), they were responsible for building the first-party merchandise assortment on [Walmart](/org/walmart).com, Jet, [Hayneedle](/org/hayneedle), Moosejaw, Bare Necessities, [Shoes.com](/org/shoes-com) and Art.com. Ashley also created the new brands incubation team that works on exciting additions to the omni-channel portfolio.

Ashley Buchanan earned a Bachelor of Business Administration (BBA) in finance and real estate from [Baylor University](/org/baylor-university). Ashley then went on to earn their Master of Business Administration (MBA) from [Baylor University](/org/baylor-university).

Ashley Buchanan

As chief digital and customer officer, Matt Baer is responsible for the growth and strategic long-term vision of Macy’s digital business with a focus on creating a deeper relationship with our customers.

Prior to joining Macy’s in March 2020, Baer was vice president of eCommerce at Walmart.com, where he had P&L responsibility and oversaw digital experience, marketing, and business strategy. Before joining Walmart, he founded a digital marketplace, held executive positions at two retail startups, and practiced complex commercial litigation. Earlier in his career, Baer worked across all functions of a family retail business.

Baer holds a bachelor’s degree in business administration from the Stephen M. Ross School of Business at the University of Michigan and a law degree from the Benjamin N. Cardozo School of Law at [Yeshiva University](/org/yeshiva-university).

Matt Baer

Laura Miller was named chief information officer of Macy’s, Inc. in March 2021. In this role, she is responsible for the company’s information technology platforms and teams. Previously, she served as global chief information officer of IHG since February 2018. In that role she was responsible for strategy, delivery, operations and security for more than 5,900 hotels in over 100 countries. She delivered several organization-wide transformational changes including implementation of a new central reservation system that is delivering increased revenue and lower operational costs.

Prior to that role, Miller served as senior vice president at First Data Corporation (FDC), a highly regulated global payments processing leader that serves more than six million merchant locations, thousands of card issuers and millions of consumers. Previously, she was a member of the technology mergers & acquisitions team at [TD Ameritrade](/org/td-ameritrade). In addition, she has served in other senior leadership capacities at The Patent and Trademark Office, The Housing Opportunities Commission of Montgomery County, Maryland and British Aerospace, PLC.

She serves on the boards of [LGI Homes](/org/lgi-homes) (LGIH), an industry-leading residential home design, construction, sales and marketing business, and of [EVO Payments](/org/evo-payments) (EVOP), a global merchant acquirer and payment processor.

Miller holds a master’s in computer systems management from the [University of Maryland](/org/university-of-maryland).

Laura Miller

Marc Mastronardi is the chief stores officer of [Macy's](/org/macys). He was appointed to the role in 2020. 

Prior to this role, Marc was Macy’s senior vice president of store operations and customer experience. In this role since March 2019, Marc led enterprise-wide store operations, selling, and customer service teams.

Prior to this appointment, Marc was executive vice president of business development, leading multiple functions in the creation and expansion of new business concepts, leased partnerships, diverse owner lead businesses and the restaurant organization within Macy’s across the nation.

Marc previously served as EVP/general merchandise manager, with responsibilities for the Center Core categories. For more than 20 years, Marc has held a broad range of leadership responsibilities at Macy’s, including Men’s Apparel, Women’s Apparel and Accessories, and Children’s clothing.

Prior to Macy’s, Marc held various merchant roles for May Department stores in Boston.

Marc Mastronardi

Most recently, Mullahy was executive vice president, supply chain and IT at Michaels Stores, Inc., where he was responsible for leading supply chain, information technology and manufacturing. Mullahy also has experience in merchandise planning, inventory management, distribution, logistics and transportation.

Dennis Mullahy

Emilie Arel has over two decades of experience serving in various leadership roles across retail, merchandising, customer experience and marketing. She has extensive experience leading complex e-commerce and omnichannel businesses, in addition to retail stores. As President and Chief Executive Officer at Casper Sleep, Arel oversees the company’s comprehensive business strategy, including commercial, brand and operations.

Arel previously served as CEO of FULLBEAUTY Brands, a plus-size apparel company, where she led the company through a debt restructuring and put them on the path to a digital transformation. Prior to that, she served as CEO of Quidsi, an Amazon company with 10 brands, including Diapers.com and Soap.com. Arel spent seven years with Gap Inc. where she held multiple merchandising and licensing positions and led a team of 12,000+ employees and 220+ stores. Before joining Gap, Arel held various roles at Target Corporation for six years. She earned MBAs from Columbia Business School and the University of California, Berkeley, and completed her undergraduate work at the University of St. Thomas in St. Paul, Minnesota.

Emilie Arel

Jill Granoff

Marie Chandoha

Jay Wadhwani

At Google, Boone is responsible for driving the company’s strategies and partnerships across a portfolio of the world’s largest global advertisers, spanning the tech, health, beauty and consumer packaged goods industries. Boone leads a team focused on large scale global strategic partnerships that deploy Google products and platforms to achieve breakthrough marketing results. Boone also serves as co-lead of the NYC office and a member of the company’s Global Business Hiring Committee.

Torrence Boone

Archibald oversees all aspects of the brand’s apparel strategy across men’s, women’s and kids. He most recently served as president of retail/outlets, North America, for Calvin Klein and began his career as a trainee in Macy’s executive development program.

Sam Archibald

Chuck DiGiovanna is currently the SVP of Real Estate at [Macy's](/org/macys). Chuck previously worked at [Westfield](/org/westfield-insurance) from February 2005 to August 2010, where they were the SVP of Development and NE Region Business Leader.

Chuck DiGiovanna's educational career consists of a MBA from the Univerisity of North Carolina and a BA from the University of Nortre Dame. Their fields of study include finance, real estate, and philosophy.

Chuck DiGiovanna works with and Pam Quintiliano - Head of Investor Relations. Chuck DiGiovanna reports to Adrian V. Mitchell, CFO.

Chuck DiGiovanna

Adrian V. Mitchell joined Macy’s, Inc. in November 2020 as Chief Financial Officer. In this role, Mitchell is responsible for leading all finance functions including, accounting, treasury, investor relations, internal audit, financial/capital planning & analysis, and procurement.

Prior to joining Macy’s, Inc. Mitchell was Managing Director and Partner in the Digital BCG and Consumer Practices of Boston Consulting Group (BCG). Prior to this, Mitchell had wide-ranging retail experiences. This includes serving as Board Director and member of the Audit and Finance Committee at Recreational Equipment, Inc. from 2016 to 2017. He served as chief executive officer of Arhaus LLC, a home furnishings retailer from 2016 to 2017. Mitchell joined Crate and Barrel in 2010 as chief financial officer. In 2011, he took on the additional responsibilities of chief operating officer and from 2014-2015 he also concurrently served as interim CEO. He held management positions at Target Corporation from 2007 to 2010 including director of strategy & interactive design for target.com and director of innovation & productivity leading enterprise-wide projects for Target Corporation. Mitchell began his career and spent approximately 10 years at McKinsey & Company, Inc. where he co-founded the NA Lean Operations Retail Practice. 

Mitchell has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Harvard University.

Adrian V. Mitchell

Malek Robert Amirshahi was appointed SVP, Corporate Communications December 7, 2020. He currently reports to the chief transformation and human resources officer at Macy’s Inc, Danielle Kirgan.

In this role, Amirshahi drives both external and internal communications across the company. He is responsible for driving alignment and consistent messaging across business strategy, transformation, colleague and culture initiatives.

Most recently, Amirshahi was the senior vice president of corporate communications at Univision Communications Inc, a Hispanic media company in the US. He has also held a number of roles at Time Warner Cable, Cox Enterprises and its subsidiaries.

Malek Robert Amirshahi

Former Chairman and Chief Executive Officer, Brown-Forman Corporation

Paul C. Varga

Former Chairman, President, and Chief Executive Officer, [Kellogg Company](/org/kellogg-company)

John A. Bryant

Former Chairman and Chief Executive Officer, [The Home Depot](/org/the-home-depot)

Francis S. Blake

President and Chief Executive Officer, [RLJ Lodging Trust](/org/rlj-lodging-trust)

Macy's

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Board of Directors

CEO and Executive Team

Leadership Team

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