Charles Saint-Laurent is a Senior User Research Specialist at Behaviour Interactive, where they have been enhancing user experience since 2024. Previously, they worked as a User Research Specialist and held various roles at Square Enix, including User Research Analyst and Junior User Researcher. Charles contributed as a member of the Groupe de recherche Homo Ludens de l'UQAM from 2017 to 2019 and gained experience in social media management as an intern with the Société de Transport de Laval from 2015 to 2016. They hold a Master's degree in Communication with a focus on video games and gamification from Université du Québec à Montréal, where they also completed a Bachelor's degree in Digital Media Communication.
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