Birgit Klein

Birgit Klein is a seasoned professional in the field of quality management and consumer interaction, currently serving as Category Quality Manager at Beiersdorf since May 2022, focusing on product development projects from inception to post-launch surveillance. Previously, Klein held the role of Consumer Interaction Manager at Beiersdorf AG from September 2006 to April 2022, responsible for overseeing worldwide consumer services and evaluating feedback, as well as managing global complaint reports and integrating consumer insights into product development. Prior experience includes the position of Product Quality Improvement Manager at Beiersdorf AG, where post-launch monitoring and issue management were key responsibilities, and participation in product development project teams. Earlier in career at Beiersdorf AG from March 2000 to August 2004, Klein was involved in the scheduling and monitoring of both in vitro and in vivo studies. Birgit Klein earned a promotion in Biology from RWTH Aachen, completing studies from 1989 to 2000.