Samira Soares dos Santos

Samira Soares Dos Santos has extensive experience in customer service and support across various sectors. Currently serving as Customer Experience at Beleza na Web since August 2020, Samira's previous roles include Analyst of Customer Service at Infotel Distribuidora, where responsibilities included managing customer inquiries and complaints related to e-commerce transactions. Prior positions include Auxiliar de SAC at Fast Shop S/A, where customer inquiries were addressed for in-store and online purchases, and Agente de Processamento e Negócios IV at Neobpo, focusing on customer support for Walmart's e-commerce marketplace. Samira began a career in health services as a Receptionist at Magi Clean, handling visitor management and facility control. Samira holds a degree in Human Resource Management from Universidade Nove de Julho, completed in 2012.