Robert Stevens

Robert S. has extensive experience in customer advocacy and operations management, currently serving as Operations Manager at Belkin International since March 2010, where responsibilities include managing a team of 35 contact center agents and overseeing key performance metrics to enhance customer satisfaction. Previous roles at Belkin include Product Support Engineer and Escalation Supervisor, where leadership was demonstrated in managing teams and representing customer care in product review meetings. Earlier experience includes positions at Circuit City as a PC Repair Technician and at Dell as an On Site Coordinator, providing technical support and customer service.