Jim Armstrong

Jim Armstrong, MBA, has extensive experience in technical support and engineering roles, notably serving as a Field Support Engineer at Bell and Howell, LLC since April 2003, where responsibilities include providing first-level technical support for a multi-state service team and managing machine installations and upgrades. Prior experience includes positions as a Senior Customer Service Engineer and Technical Support Engineer at Codale Electric Supply, Inc., where Jim improved warehouse efficiencies, as well as a Shipping and Receiving Clerk at CED, who innovated processes to reduce shipping damages and costs. Jim holds a Master of Business Administration in Technology Management from the University of Phoenix and a Bachelor of Science in Electrical, Electronic, and Communications Engineering Technology from ITT Technical Institute-Murray.