Mike Smyth

Mike Smyth has extensive experience in the telecommunications industry, currently serving as Senior Manager of Client Service Operations at Bell since June 2009, where responsibilities include leading a team of Incident and Problem Managers for business markets. Previously, Mike was a Network Architecture Specialist focused on standardization and implementation of Optical Access services, managing a technical team to ensure operational efficiency. Prior roles include Network Support Team Lead at 360networks, Test and Activation Specialist at GT Group Telecom, Senior Service Assurance Specialist at Shaw Communications, and Installation Technician at Rogers Communications. Mike possesses a strong track record in leadership, team development, and collaboration across multiple teams to drive organizational improvements and achieve business targets.