Susan Dunn

Susan Dunn is an experienced Client Care Manager at Bell, specializing in the telecommunications industry since May 2007. Dunn has a strong background in coaching, leadership, collaboration, process management, customer relationship management, escalation management, and customer satisfaction. Prior roles include Customer Service Manager at Bell Aliant, Business Analyst at Bell ICT Outsourcing Solutions, and various client service positions at Bell from 1994 to 2005, focusing on supporting customers across different market segments. Dunn holds a degree from Algonquin College of Applied Arts and Technology, completed between 1988 and 1991.