Ngoc PHAM currently serves as a Junior CX Insight Analyst at Belron® since September 2023, contributing to the world's leading vehicle glass repair and replacement group known for its expert brands in 37 countries. Previously, Ngoc held the position of Operation Data Specialist at Lasluz from January 2019 to March 2020, focusing on reducing customer waiting times and enhancing process efficiency. Ngoc has an extensive educational background, including a Master of Business Administration from IAE Paris - Sorbonne Business School (2022-2023), a Master of Science in Data Analytics from DSTI (2023-2024), a Master in Management from IÉSEG School of Management (2021-2023), and another MBA from the French Vietnamese School of Management (2020-2022), culminating in a Bachelor's degree in Psychology from the UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (2015-2019).
This person is not in the org chart
This person is not in any teams
This person is not in any offices