Trent Carroll, CCNA, ITIL

Trent Carroll is a highly experienced IT professional with a strong background in network engineering and information technology management. Trent has worked at various companies, including BEMA Information Technologies LLC and Houston Baptist University.

At BEMA Information Technologies LLC, Trent served as a Senior Network Engineer, where they assisted clients with IT projects, played a leadership role in the company, and evaluated and recommended new IT solutions.

During their time at Houston Baptist University, Trent held several roles, including Director of ITS, Interim Director of Information Technology Services and Director Enterprise Systems, and Manager Network Services. In these positions, they provided strategic vision and leadership for IT initiatives, managed the IT budget, executed IT projects, and led the IT Service Management Initiative project. Trent also managed network and user services, including a team of network and system administrators and helpdesk and desktop support services.

Prior to their work at Houston Baptist University, Trent served as a Network Supervisor, Network Administrator III, and Programmer. Trent designed and implemented VLANs, maintained firewall and router ACLs, and administered Active Directory. Trent also created databases and web applications to support online registration, transcript viewing, and grade inputting for faculty and staff.

Overall, Trent Carroll's work experience showcases their extensive expertise in network engineering, IT management, project execution, and strategic planning.

Trent Carroll earned a BA degree in Christianity and Business Computer Information Systems from Houston Christian University, where they attended from 1995 to 1999. In addition to their academic qualifications, Trent has obtained several certifications. In June 2007, they received the ITIL Foundation Certificate in IT Service Management from the Examination Institute for Information Science. Trent also earned the CCNA - Cisco Certified Network Associate Routing and Switching certification from Cisco Systems in September 2013. Furthermore, Trent obtained the Ruckus Wireless Solutions Engineer Level 1 certification from Ruckus Wireless in December 2014. Most recently, in April 2016, they obtained the HP ATP - FlexNetwork Solutions V3 certification from Hewlett Packard Enterprise.