Ben Franklin Transit is a municipal corporation of the State of Washington providing public transportation services to Benton and Franklin County residents which serves the cities of Kennewick, Pasco, Richland, West Richland, and Prosser. Ben Franklin Transit is committed to providing superior, customer-driven, innovative, and cost-effective transportation services to our customers.

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Ben Franklin Transit

Ben Franklin Transit's headquarters in Richland, WA, United States

Brian Lubanski

Rachelle Glazier

The Mechanics Team at Ben Franklin Transit is responsible for maintaining and repairing the fleet of buses and other vehicles to ensure they are safe, efficient, and reliable for public transportation services. The team performs routine maintenance, diagnostics, and complex repairs to keep the vehicles in optimal working condition, supporting the company's commitment to superior and cost-effective transportation services for Benton and Franklin County residents.

Mechanics Team

This department oversees customer service processes and operations to ensure effective support and satisfaction.

Customer Service Operations

The Planning and Development Team at Ben Franklin Transit is responsible for strategizing, designing, and implementing efficient public transportation services. This includes conducting transit studies, preparing route proposals, managing planning projects, analyzing passenger data, and ensuring compliance with local and state regulations to meet the needs of Benton and Franklin County residents.

Planning and Development Team

This department focuses on analyzing data to support decision-making and enhance organizational performance.

Data Analytics

This department oversees the strategic direction and governance of the organization.

Executive Management

This department manages financial reporting, budgeting, and accounting functions.

Ben Franklin Transit

Org chart

Teams

Mechanics Team

Customer Service Operations

Planning and Development Team

Data Analytics

Executive Management

Finance Department

Offices

Ben Franklin Transit

Org chart

Teams

Mechanics Team

Customer Service Operations

Planning and Development Team

Data Analytics

Executive Management

Finance Department

Offices

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