Ben Franklin Transit is a municipal corporation of the State of Washington providing public transportation services to Benton and Franklin County residents which serves the cities of Kennewick, Pasco, Richland, West Richland, and Prosser. Ben Franklin Transit is committed to providing superior, customer-driven, innovative, and cost-effective transportation services to our customers.

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Ben Franklin Transit

Ben Franklin Transit's headquarters in Richland, WA, United States

This department focuses on analyzing data to support decision-making and enhance organizational performance.

Data Analytics

The Operations Team at Ben Franklin Transit ensures the efficient and safe daily functioning of public transportation services. This team coordinates and manages transportation routes, driver training, real-time dispatching, and customer service assistance to meet the needs of Benton and Franklin County residents. They work collectively to maintain superior and cost-effective transportation solutions for the communities served.

Operations Team

The Planning and Development Team at Ben Franklin Transit is responsible for strategizing, designing, and implementing efficient public transportation services. This includes conducting transit studies, preparing route proposals, managing planning projects, analyzing passenger data, and ensuring compliance with local and state regulations to meet the needs of Benton and Franklin County residents.

Planning and Development Team

The Mechanics Team at Ben Franklin Transit is responsible for maintaining and repairing the fleet of buses and other vehicles to ensure they are safe, efficient, and reliable for public transportation services. The team performs routine maintenance, diagnostics, and complex repairs to keep the vehicles in optimal working condition, supporting the company's commitment to superior and cost-effective transportation services for Benton and Franklin County residents.

Mechanics Team

The Human Resources and Training team at Ben Franklin Transit is responsible for managing employee relations, ensuring compliance with labor laws, and overseeing recruitment and onboarding processes. They also design and deliver training programs to enhance staff skills and maintain high service standards.

Human Resources and Training

This department manages employee relations, recruitment, and organizational development.

People (2)

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Other teams

Operations Team

Planning and Development Team

Mechanics Team

Human Resources and Training

Human Resources